The Management Software for Trampoline Parks is Doinsport!

Choosing your management software for Trampoline Park is no small feat. That is why it is essential to know the options available on the market. A specialist in sports and leisure centers, Doinsport is the ideal management software for your trampoline hall. Discover Doinsport !

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Doinsport, the ideal management software for Trampoline Park

You dreamed it, Doinsport made it happen. Now, just one solution is needed to manage all the operational aspects of your Trampoline Park while providing a quality customer journey to your community.

Doinsport, the essential features of management software for Trampoline Park 

Online Reservations and Payments

Online booking has become essential for trampoline park managers. Your customers are often children/teenagers whose parents are " Millennials ". They were born with technology. Using a computer to book a hotel, a flight, or a trampoline session is completely natural for these targets. It is unthinkable, in 2021, not to implement this service for your customers.

Moreover, the manager of a trampoline park spends an average of 12 hours a week on the phone taking reservations. Thanks to its attractive interface and ease of use, Doinsport's management software gateway allows for up to 90% online reservations ! This represents an average gain of 7 hours per week for trampoline hall managers.

Finally, you can choose to set up online payment. With adaptability as the guiding principle, Doinsport offers several options regarding e-payment :

• Full Payment at Booking : Give your customers the opportunity to pay the total amount of their session online. This solution will allow you to recover the reservation amount in case of cancellation. However, this payment method can be discouraging.

• Setting up a deposit : Financially engage your customers by charging 10%, 30%, or 50% of the total reservation amount. The deposit has the advantage of not representing as significant a financial burden as full payment. However, it provides you with a cushion in case of cancellation.

• Credit Card Hold : Opt for FLEXIBILITY ! The credit card hold is by far the solution we recommend for Trampoline Parks. It allows managers to block a security deposit equal to the reservation amount without actually charging the account. Therefore, if your customer cancels, you can choose to charge the full or partial deposit but also leverage your merchant side by waiving the reservation amount.

Read our special report on online reservations for more details

Cash Management

While online payments can reduce cash flow, collecting payments from customers remains a key moment in your organization. To avoid cold sweats, Doinsport, the management software for Trampoline Park has chosen to integrate a cash register into its manager interface.

Linked with the reservation schedule, Doinsport's cash management system reduces handling and cash errors. It also allows you to easily add consumable products to your ticket at the Bar.

Additionally, it is often necessary for you to separate a reservation amount so that each participant can pay their share separately.  A functionality that the integrated cash register in the management software offers.

Finally, a cash register is also a management tool for your activity. Invoicing, issuing quotes, exporting your analyses and accounting data has never been easier.

In summary, the management software for Trampoline Park Doinsport is the only one to offer a cash register fully designed for optimizing your activity.

Database Management 

Knowing your customers' habits is a major challenge. Whether to analyze broader trends or individual behaviors, it is essential to generate and process the data sent, at every moment, by your community members.

To do this, the management software for your Trampoline Park must be capable of collecting and easily retrieving this data. Thanks to its high-performance CRM, linked to reservations, Doinsport continuously aggregates data such as personal information, attendance statistics, and additional consumption.

You will thus be able to analyze the major trends of your community to adapt your offers and communication. You can also consult the statistics of a particular client through an extremely detailed client file.

This way you can automatically segment your Database to offer them tailored and relevant content.

 Communication with your community

Because, yes, it is becoming increasingly complicated to get in touch with your customers. However, contrary to popular belief, digital can bring you closer to your community.

The software for Trampoline Park Doinsport includes a communication module linked to the CRM. From your manager interface, you can send targeted and mass communications through 3 channels :

• Email

• SMS

• Push Notifications

Email

Email is the most common format. Non-intrusive and free, it has a distinct advantage.  Used sparingly and with rigorous targeting based on your CRM data, email can be effective. However, you will rarely exceed an email open rate of 30%.

SMS

The good old text message is an incredibly effective way to get in touch with your customers. It has an open rate of 90%. Major downside: it is often perceived as intrusive by recipients and represents a significant budget for you (between 8 and 10 cents per SMS).

Push Notifications

If the perfect compromise exists, pushes are the illustration. Every day, you receive notifications on your phone. Whether for messages, information, updates, or promotions, these little alerts appear in your notification center. In 70% of cases, pushes are opened. Moreover, they are completely free !

Doinsport is the only player to give you the opportunity to develop the dedicated application for your Trampoline Park, an essential condition to send pushes to your community.

You didn't know that management software for Trampoline Park could do that!

Managing a Trampoline Park is not just about controlling flows and communication. In this regard, Doinsport has integrated additional tools into its software for the development of trampoline parks.

Loyalty Management 

Ensuring the profitability of your Trampoline Park necessarily involves customer loyalty. Your management software for trampoline parks must provide you with the tools to turn your one-time customers into regulars.

Doinsport includes 3 types of resources :

• Subscriptions

• Credits

• Wallet

Subscriptions

The first vector for loyalty : subscriptions. They can take several forms. Unlimited, offering discounts or limited to specific time slots (Off-peak hours, weekdays), they have the advantage of ensuring a regular income for your organization. Be cautious of abuse, though. Unlimited subscriptions, for example, can greatly erode your profitability.

Credits

Credits are nothing more than prepaid cards. They offer your customers the opportunity to purchase a set number of sessions in your Trampoline Park in advance. The construction of the offer is crucial to the success of this scheme. For example, by offering a booklet of 10 sessions for the price of 9, you generate cash flow in advance. Even more, you create recurring visits and increase your park's attendance.

Wallet

The wallet is an exclusive feature of the management software for Trampoline Park Doinsport. This feature allows your customers to load a specific amount onto a virtual wallet. The digitized amount can only be spent in your center. Whether for session payments, consumption at the Bar-Restaurant, or any other purchase in your facility.

Once again, the offer you create around this feature is crucial. You might envision a reload model like 30 euros deposited = 35 euros credited to the wallet.

This model is highly appreciated by parents who no longer have to give cash to children visiting your establishment.

 Events

Birthdays, bachelor parties, and other team-building events punctuate the daily life of your Trampoline Park. It is important for you to manage these events easily. Doinsport offers you the ability to monitor registrations, payments, and communicate with registrants in just a few clicks.

Online Store

Even more, you can effortlessly increase your revenue by selling merchandise online. The management tool Doinsport allows you to easily add physical products (Branded Park clothing, non-slip socks) as well as digital products (Subscriptions, Credits) to your online store.

A unique interface with the customers of Trampoline Park!

To convert your community to online booking, it is important to offer a quality interface that meets all customer profiles.

Intuitive and Efficient Booking Channels

Thanks to its 3 booking channels, the management software for Trampoline Park Doinsport allows all your customers to find the channel that suits them.

The website

First of all, it is important for your customers to be able to book on your website. Your website is the first point of contact that prospects have with your center. You will naturally find a booking interface on this channel. The cherry on top, it is completely responsive and can be integrated into all types of websites.

Facebook

Next, your presence on social media is essential. Despite a decline in its traffic, Facebook remains the leading social network on the market. 75% of 20-50 year-olds have an account on the interface created by Mark Zuckerberg. Doinsport therefore offers the integration of a direct booking channel on your Trampoline Park's business page.

A custom app reflecting your Trampoline Park's colors

It has become a must for parks: having an app named after them in stores. Doinsport is the only management software for Trampoline Park that includes in its offer the development, publication, and updating of a functional app with amazing design. This app encompasses the entire graphic charter of your trampoline park.

Moreover, it allows your customers to make bookings, organize their events, make purchases, or use their virtual wallet. This customer tool centralizes all the services of your trampoline park! Smart, right?

Discover Doinsport!